Privacy Policy
DPRC respects your right to privacy and complies with its obligations under the
General Data Protection Regulation (GDPR). The aim of this privacy policy is to
help you understand how DPRC deals with any personal data you provide
when you visit our website or send an email, use our social media and other
mediums including phone and text messaging.
By visiting www.dprc.ie and other mediums associated with DPRC, you are
accepting the terms of this privacy policy.
Our website contains external links to other websites and DPRC is not held
responsible for the privacy policies of these websites.
Any of the information we collect from you may be used in one of the
following ways:
To provide Physiotherapy treatment and rehabilitation services
We collect and store personal data to provide services and treatment for
people seeking physiotherapy and rehabilitation.
This includes our: email address, social media accounts, clinic phone, clinic
filing system, online booking system Cliniko, exercise class, rehabilitation
programmes, home visits, referral letters from GP and other, nursing home
visits.
Pour admin secretary, and other qualified therapists may collect sensitive
personal data about your health when you speak, email, direct message, or
send enquiries to us. They will use this information to answer your questions
and give advice, support, help, information, and other requests as best we can.
DPRC may also use this information for training, quality monitoring or
evaluating the services, treatments, and rehabilitation programmes we
provide.
Online: We may share posts on our social media pages, but all information
shared will be anonymous but may contain sensitive information about your
condition or your injury. We advise our clients to be careful not to post
information about themselves which would allow them to be identified. We
may also collect and retain your data if you send feedback about any of our
services or make a complaint. Read more about this in our complaints' policy.
To process payments, fulfil online orders and confirm transactions
Paying your Physiotherapy fee. We will use your information to complete your
order through our online booking system Cliniko and email any transactions
and issue payment receipts. These will be emailed to you directly after your
treatment ends and payment has been received. You will receive an email copy
of your receipt as well as a small, printed copy from the relevant card payment
machine. The same procedures follow for all card payments. Cash payments will
also be accepted and receipts will be issued in the same manner. Revolut can
be used for payment and receipts will be issued accordingly. Any request for
receipts following treatment can also be posted on request.
To improve our website and provide a personalised experience for you
We continually try to improve our website based on the information and
feedback we receive from you. We also use anonymous technical information
to record details on page visits, browser, screen-size, capabilities and other
non-personal details for analytical purposes. We want your visit to our website
to be a useful one, making sure you are able to find the information that you’re
looking for and that is relevant to you.
Communicating with you via email
We engage a third-party service provider, CLINIKO, as our online booking and
communicating platform. We are a registered user of Healthlink and
Healthmail. Healthmail is a secure clinical email service that allows health care
providers to send and receive clinical patient information securely.
The service is provided by the Primary Care Directorate of the HSE and is
managed by eHealth Ireland and supported by the ICGP and the Irish Pharmacy
Union. We can then communicate easily and securely with one another
particularly around specific patient concerns. www.healthmail.ie
We will always respect your privacy and will always give you the option to stop
hearing from us.
To keep you informed about what we’re doing to continue the best practise and
clinical based research and treatment
We regularly post relevant and important information about Physiotherapy
research and practice on our social media sites. We undertake various types of
research within our scope of practise and share this with you. We carry out
mini audits on our clients and services to improve what we offer. This is often
through means of surveys, questionnaires, online interaction, phone calls and
emails. We will never automatically add you to any mailing list or other for our
own benefit or research without your consent or knowledge. You will be able
to opt out of any aspect of research or audits at any time you wish.
To let you know other ways you can get involved in our clinic audits and
research
We may contact you by phone and email if you have given us consent to do so
and send you an information sheet about our research.
To communicate DPRC messages to you through other media channels
If you consent to it (by opting into marketing cookies), we may use your
information for other online channels like Facebook, Google, Twitter, etc.,
where your information will be kept safe and secure and not shared with any
further third parties. At any time, you can request your information not be
shared with these channels by sending a request to [email protected]
What type of information about you do we collect?
You may browse our site anonymously, but certain functions and pages may be
unavailable to you. We collect information from you when you visit our
website, register, and follow us on our online social media, and fill out a form.
When making a payment online or ordering a product on our website, as
appropriate, you may be asked to provide personal details such as name,
contact details, address, and payment information as needed.
This website www.dprc.ie uses cookies. We use cookies to improve your
experience on our site, tell us which parts of the site you have visited, and
personalise our communications with you. Please accept or refuse them before
proceeding. By refusing optional categories of cookies, certain elements of our
website will not function as you might expect. For more information, visit
our cookie page, Thank you!
Cookies are small text files that can be used by websites to make users
experience more efficient. The law states that we can store cookies on your
device if they are strictly necessary for the operation of this site. For all other
types of cookies, we need your permission. This site uses different types of
cookies. Some cookies are placed by third party services that appear on our
pages. You can at any time change or withdraw your consent from the Cookie
Declaration on the DPRC website.
General Data Protection Regulation (GDPR). The aim of this privacy policy is to
help you understand how DPRC deals with any personal data you provide
when you visit our website or send an email, use our social media and other
mediums including phone and text messaging.
By visiting www.dprc.ie and other mediums associated with DPRC, you are
accepting the terms of this privacy policy.
Our website contains external links to other websites and DPRC is not held
responsible for the privacy policies of these websites.
Any of the information we collect from you may be used in one of the
following ways:
To provide Physiotherapy treatment and rehabilitation services
We collect and store personal data to provide services and treatment for
people seeking physiotherapy and rehabilitation.
This includes our: email address, social media accounts, clinic phone, clinic
filing system, online booking system Cliniko, exercise class, rehabilitation
programmes, home visits, referral letters from GP and other, nursing home
visits.
Pour admin secretary, and other qualified therapists may collect sensitive
personal data about your health when you speak, email, direct message, or
send enquiries to us. They will use this information to answer your questions
and give advice, support, help, information, and other requests as best we can.
DPRC may also use this information for training, quality monitoring or
evaluating the services, treatments, and rehabilitation programmes we
provide.
Online: We may share posts on our social media pages, but all information
shared will be anonymous but may contain sensitive information about your
condition or your injury. We advise our clients to be careful not to post
information about themselves which would allow them to be identified. We
may also collect and retain your data if you send feedback about any of our
services or make a complaint. Read more about this in our complaints' policy.
To process payments, fulfil online orders and confirm transactions
Paying your Physiotherapy fee. We will use your information to complete your
order through our online booking system Cliniko and email any transactions
and issue payment receipts. These will be emailed to you directly after your
treatment ends and payment has been received. You will receive an email copy
of your receipt as well as a small, printed copy from the relevant card payment
machine. The same procedures follow for all card payments. Cash payments will
also be accepted and receipts will be issued in the same manner. Revolut can
be used for payment and receipts will be issued accordingly. Any request for
receipts following treatment can also be posted on request.
To improve our website and provide a personalised experience for you
We continually try to improve our website based on the information and
feedback we receive from you. We also use anonymous technical information
to record details on page visits, browser, screen-size, capabilities and other
non-personal details for analytical purposes. We want your visit to our website
to be a useful one, making sure you are able to find the information that you’re
looking for and that is relevant to you.
Communicating with you via email
We engage a third-party service provider, CLINIKO, as our online booking and
communicating platform. We are a registered user of Healthlink and
Healthmail. Healthmail is a secure clinical email service that allows health care
providers to send and receive clinical patient information securely.
The service is provided by the Primary Care Directorate of the HSE and is
managed by eHealth Ireland and supported by the ICGP and the Irish Pharmacy
Union. We can then communicate easily and securely with one another
particularly around specific patient concerns. www.healthmail.ie
We will always respect your privacy and will always give you the option to stop
hearing from us.
To keep you informed about what we’re doing to continue the best practise and
clinical based research and treatment
We regularly post relevant and important information about Physiotherapy
research and practice on our social media sites. We undertake various types of
research within our scope of practise and share this with you. We carry out
mini audits on our clients and services to improve what we offer. This is often
through means of surveys, questionnaires, online interaction, phone calls and
emails. We will never automatically add you to any mailing list or other for our
own benefit or research without your consent or knowledge. You will be able
to opt out of any aspect of research or audits at any time you wish.
To let you know other ways you can get involved in our clinic audits and
research
We may contact you by phone and email if you have given us consent to do so
and send you an information sheet about our research.
To communicate DPRC messages to you through other media channels
If you consent to it (by opting into marketing cookies), we may use your
information for other online channels like Facebook, Google, Twitter, etc.,
where your information will be kept safe and secure and not shared with any
further third parties. At any time, you can request your information not be
shared with these channels by sending a request to [email protected]
What type of information about you do we collect?
You may browse our site anonymously, but certain functions and pages may be
unavailable to you. We collect information from you when you visit our
website, register, and follow us on our online social media, and fill out a form.
When making a payment online or ordering a product on our website, as
appropriate, you may be asked to provide personal details such as name,
contact details, address, and payment information as needed.
This website www.dprc.ie uses cookies. We use cookies to improve your
experience on our site, tell us which parts of the site you have visited, and
personalise our communications with you. Please accept or refuse them before
proceeding. By refusing optional categories of cookies, certain elements of our
website will not function as you might expect. For more information, visit
our cookie page, Thank you!
Cookies are small text files that can be used by websites to make users
experience more efficient. The law states that we can store cookies on your
device if they are strictly necessary for the operation of this site. For all other
types of cookies, we need your permission. This site uses different types of
cookies. Some cookies are placed by third party services that appear on our
pages. You can at any time change or withdraw your consent from the Cookie
Declaration on the DPRC website.